Groove
Business
Route customer conversations through a shared support workspace
Editorial discoveryPaid
0 props
Props are a thank-you from members.
Product preview
Full sizeAbout Help Scout
Help Scout gives support teams a shared inbox and tools for publishing help content. Connect a test address, assign a conversation and check what a teammate can see when they take over. A small knowledge base can help answer repeat questions while keeping complex cases in the inbox. Set permissions and decide who maintains public articles before rolling out the workflow. Check the current plan for channels, inboxes and reporting. Test one customer reply, an internal note and a change to an article so you can see which information is visible to whom.
Editorial discovery. Check the official website for current features and pricing. Source: Official product source .
Let’s talk about it0
Good products deserve a good conversation.
Be the first to start one.
