
Groove
Business
Route customer conversations through a shared support workspace
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Full sizeRe:amaze provides support tools for businesses that receive customer messages through web chat or other channels. Try one test conversation and check how an agent can follow it, add a note and see any relevant store context. It can suit an online shop that wants to answer buyer questions without losing the history between channels. Check which ecommerce integrations and channels the current plan supports. Test a handoff between agents and the visitor’s view on a phone. Review what information the widget collects and how an offline message or order-related request will be handled.
Good products deserve a good conversation.
Be the first to start one.