Hiver

About Hiver

Hiver helps teams organize support messages in shared inboxes. Start with a test address and assign incoming messages to different teammates to see how status and ownership work. It can suit teams that want to keep an email-centered workflow while improving visibility into who is responding. Check current channel and account integrations for the setup you use. Decide how to handle internal notes, duplicate messages and conversations that reopen after a reply. Test routing rules and permissions with sample messages before connecting a mailbox that already contains sensitive customer records.