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Full sizeAbout Gorgias
Gorgias is a support platform for ecommerce teams. Connect a test store or use sample records, then follow a question about an order from intake to reply. Bringing order information into the workspace can help agents answer status and product questions without moving between tools. The exact information and actions available depend on the store integration and permissions you configure. Check plan and volume assumptions before routing all customer channels into it. Test what an agent can see and change on a refunded or modified order, and make sure support activity can be reviewed later.
Editorial discovery. Check the official website for current features and pricing. Source: Official product source .
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