Faveo Helpdesk
Business
Track requests, assignments and replies in a help desk
Editorial discoveryFreemium
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Full sizeAbout HESK
HESK provides a ticket system and knowledge base for support teams. Configure a sample category, submit a test request and see how staff assign, reply to and close the ticket. It can suit a small organization that wants a defined support queue and can maintain its own installation. Check the features and terms of your edition and the server requirements before committing. Test inbound and outbound mail as well as the requester view. Make sure you can back up the ticket data and access a useful history after a staff member transfers or reopens a request.
Editorial discovery. Check the official website for current features and pricing. Source: Official product source .
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