
Groove
Business
Route customer conversations through a shared support workspace
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Full sizeChatwoot brings customer conversations into an inbox that team members can use to assign and respond to requests. Start with a test website chat or other supported channel, then follow a conversation from the first message through assignment and resolution. It is useful when a growing team needs visibility into who is responding and what remains open. Channel integrations can have their own account and permission requirements. Review data retention, notifications and the settings for your hosting model before opening a live channel. Test a few incoming and outgoing messages with each channel you expect to depend on.
Good products deserve a good conversation.
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