
Twenty
Business
An open-source CRM with customizable records and views
Organize customer relationships and opportunities in a configurable CRM
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Full sizeEspoCRM provides records for contacts, accounts, leads and opportunities. A consultancy can associate several contacts with a client organization, record the history of calls or meetings and track an open proposal through the sales stages. Configurable fields and layouts let the team decide which details appear when someone opens a record. Start with a small set of customer records and test which roles should see them. The official project offers self-hosting, with managed and extension options available separately. EspoCRM fits teams who want a conventional CRM structure that can adapt to their sales process. The operational work and any paid extensions should be part of the comparison if your team needs automation, specific integrations or advanced reporting on top of the core customer records.
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