Crisp

About Crisp

Crisp gives teams a shared inbox with a website chat widget and other support tools. Start with one site and route a few test messages to the right teammates. Try the experience from a visitor’s phone, then check how the team sees the message and any information needed to reply. It can help when several people need to coordinate chat replies or when sales and support questions arrive in the same place. Check the plan and channel integrations for your expected volume. Decide what information is appropriate to collect and verify how offline messages and notifications work before launching the widget.